We can ship to virtually any address worldwide. All orders are carefully packaged and fully insured. Whether you order online or visit our warehouse in person, we ensure your products are delivered safely to your specified address.
Shipping Orders
- Orders can be shipped directly to your home or any specified delivery address.
- We use FedEx, DHL, UPS as our main shipping service.
- If delivery to your home address is not possible, please provide an alternative such as a friend or relative’s street address.
Shipping Errors & Returns
If you receive an incorrect item due to our error, we will cover the return shipping cost (up to the equivalent of first-class recorded delivery). Please make a note on the returns form if you are requesting a refund for return postage.
Return Policy
We offer a straightforward return policy to ensure customer satisfaction. If you are not satisfied with your purchase, you may return it within 15 days of receipt in unused and resellable condition with all original packaging and labels.
- Items returned without packaging or after the 15-day period may be subject to a restocking fee.
- Returns are your responsibility until the items are delivered and received by us.
Warranty Policy
All products are covered by the manufacturer's warranty. Warranty terms vary between manufacturers and products. Please refer to the documentation included with your product for specific warranty details.
- If you have any warranty questions, feel free to contact our support team.
- Shipping and service charges are generally not covered under manufacturer warranties.
- Please retain all manufacturer packaging and documentation to facilitate warranty claims.
We pride ourselves on a low return rate thanks to accurate product descriptions and dedicated pre-sale support. Customer satisfaction remains our top priority.